OUR FAQ PAGE
WHERE TO FIND US
Business Hours: Mon to Fri 08h00 – 16h00
16 Ivy Road, Pinetown, 3600
S 26° 08.737’ E028° 02.522’
Business Hours: Mon to Fri 08h00 – 16h00
16 Ivy Road, Pinetown, 3600
S 26° 08.737’ E028° 02.522’
These terms and conditions ("Terms") (together with any documents to which reference is made) govern the online photo service ("Services") and the delivery of associated products, all as described on our websites including but not limited to those whose URLs are www.burblepix.co.za and http://www.burblepix.com (our "websites"), whether as a guest or a registered user. The websites are operated by Pinetown Printers (Pty) Ltd ("we", "our" or "us"). Please read these terms carefully before you start to use our websites. You may only use our websites (and the services provided through our websites) if you agree to these terms. Your continued use of our websites indicates your acceptance that these terms apply to our websites and your use of them.
These Terms remain in force until the later of satisfactory delivery of the Services by us, or payment in full by you for the Services. We may terminate our contract with you earlier if you materially breach of any of these Terms, and in the event we do so, we reserve the right to take any action against you or seek any remedy available to us, in respect of any you breach.
Burblepix™ is a business in the printing and photographic industry that markets personal customised photo books and other related products. Burblepix™ shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
No other terms and conditions apply in respect of our provision of the Services to you. However, this does not affect your statutory rights as a consumer.
You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to upload your Images and you warrant that the Images you upload will be free from infection, viruses, worms, Trojan horse and/or other code that has contaminating or destructive properties. Your use of the internet in uploading Images shall be entirely at your own risk and subject to all applicable laws and regulations in force. We will not be responsible for any loss of your Images howsoever caused.
You agree to indemnify us against any claims, costs, expenses or legal proceedings caused as a result of your use of the Services in contravention of these terms. In the circumstances of such contravention, you acknowledge that we will be entitled to terminate our contract with you and cancel any pending Order for Photographic Products made by you. We may also deny you access to the Services in the future
Credit card transactions will be acquired for Burblepix™ via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details will be stored by Burblepix™ separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).
The Services are provided on an "as is" and "as available" basis. While every attempt is made by us to ensure that all materials and information published on this website about the Services are accurate and to keep the Services generally available and error free, we cannot guarantee that this website or the Services will operate continuously or without interruptions or be error free. We accept no liability for any unavailability. you assume total responsibility and risk for your use of the Services and use of all the information we provide.
We can in no way be held responsible for damage or loss to, or of the uploaded files or to non-delivery of any product due to incorrect information given or failure by the couriers to locate and deliver the product to you. We are not responsible for 3rd party shipping errors, omissions or damaged shipments.
We cannot be held responsible in any way for the quality of the photographs placed by you into the Photographic products. It is for you to ensure and determine that the quality of photograph taken and placed into the product is suitable before ordering and uploading the file.
We accept no liability for any indirect or consequential loss or damage, or for any direct or indirect loss of data, profit, revenue or business in each case however caused and even if foreseeable.
BurblePix DISCLAIM ALL IMPLIED OR EXPRESSED WARRANTIES OR CONDITIONS, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, INCLUDING ANY IMPLIED WARRANTY OF TITLE, regardless of whether we know or had reason to know of your particular needs. No employee, agent, dealer or distributor of ours is authorized to modify or make any addition to this limited warranty.
The limitations and exclusions in this clause do not affect your non-excludable statutory rights as a consumer and only apply to the extent permitted by law.
We will attempt to deliver any Photographic Products under your Order within 10 working days of the date of our acceptance of your Order, but this date is an estimate only. Although we will make all reasonable efforts to deliver your Photographic Products within this time, we do not accept liability for any failure to deliver within that time.
Delays in the delivery time can under no circumstances be used to cancel an order or to claim any compensation. Any order is subject to cancellation or variation by reason of Force Majeure from any cause whatsoever beyond Burblepix’s control including inter alia: inability to secure labour, materials, power or supplies, or by reason of an Act of God, war, civil disturbance, riot, state of emergency, strikes, lockout or other labour disputes, fire, flood, drought or legislation.
In the event that any anticipated delivery of your Photographic Products does not take place, you must promptly notify us by email and we shall make reasonable efforts to replace them.
Subject to availability and receipt of payment, requests will be processed within 10 days and delivery confirmed by way of tracking number. Deliveries are limited to address in South Africa only. The method of delivery will be either ordinary parcel counter to counter or courier services.
If you return any Photographic Products to us in accordance with the above paragraph, and we are able to prove that they were not faulty when they were received by you, we reserve the right to send them back to you and claim the cost of such return postage from you.
We will notify you of any refund of monies via email within a reasonable period of time. We will refund any monies to you using the same method used by you to pay for your purchase. We will usually process the refund to you as soon as possible and in any event within 30 days of your cancellation or the day we confirmed to you via email that you were entitled to a refund for the delivery of any defective Photographic Product. The provision of goods and services by Burblepix™ is subject to availability. In cases of unavailability, Burblepix™ will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10 % administration fee. Any orders where processing has begun will attract a 100 % administration fee.
If any provision or term of these Terms shall become or be declared illegal, invalid or unenforceable for any reason whatsoever, such provision or term shall be divisible from the other Terms and shall be deemed to be deleted from them.
Failure or delay by either party enforcing an obligation or exercising a right under these Terms does not constitute a waiver of that obligation or right.
Burblepix™ takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
This website is governed by the laws of South Africa and Burblepix™ chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 16 Ivy Road Pinetown.
Burblepix™ may, in its sole discretion, change this agreement or any part thereof at any time without notice. Burblepix™ is a division of Pintown Printers (Pty) Ltd
Burblepix™ contact details
Support : firstname.lastname@example.org
At Burblepix™ we take the protection of your data very seriously and shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
In providing you our service for producing the range of Burblepix™ products, you will be required to download our free Burblepix™ software, where we will need your name and a valid email address, and where an order is made, we will ask for relevant billing and delivery information. When sensitive information (login information, credit card number, expiration date) is provided, we encrypt this information using secure socket layer (SSL) technology. We do not store credit card information. Burblepix™ will not be liable for any losses you may suffer as a result of unauthorized use of your credit card by any other party.
If a user repeatedly infringes upon our conditions of use we reserve the rights to deny this user access to Burblepix without prior notice, to hand over data for criminal proceedings, and to delete all image files. We are aware of the fact that there are different opinions about whether an image containing nudity, for example, has more artistic or pornographic traits. Or in which part an image showing violence is used. Because we can not exclude children and adolescents from using our services, we will delete relevant images in case of doubt.